How do I delete my account?
You delete your İkimiz account inside the app; there's no form to fill in and no need to write to us.
In the app
Me › Data and privacy › Delete account. Once you confirm, deletion happens 7 days later. If you sign in during that time, the request is cancelled; it's a safety margin against deleting by mistake.
What gets deleted
Your account, profile, answers, notes, uploaded photos, readings, game sessions, time capsules and notification preferences are deleted for good.
Your partner is a separate user and their account is not deleted. When you delete yours, your couple ends; what your partner wrote stays with them. For their account to be deleted too, they need to follow the same steps from their own account.
Deleting your account does not cancel your subscription in the store. If you use İkimiz+, cancel it separately in your App Store or Google Play account.
How long anything is kept
Your request waits for 7 days, then your data is deleted. Full removal from system backups can take up to 30 days. Purchase records that accounting law requires us to keep are retained for the statutory period, no longer linked to your identity.
If you'd like your data first
Me › Data and privacy › Download my data. Your file is prepared and offered through a link that works for 24 hours; after that the file is deleted. We recommend downloading before you delete; afterwards it can't be recovered.
Deleting some of your data without deleting your account
You can delete data without closing your account. All of this is in the app and takes effect right away:
- Memories, special days, time capsules and bucket lists on the Us page: open the item and tap Delete. Photos attached to it are deleted too.
- Your answer to the question of the day: open the answer and tap Delete.
- AI features: when you turn off consent in Me › Data and privacy › Consent, your text and photos are no longer sent to Google Gemini. Reading photos are deleted automatically after 24 hours anyway.
- Usage data: when you turn off Share usage data on the same page, no usage events are sent.
- If you'd like any other specific data deleted, write to iletisim@ikimizapp.com from your account's email address; we verify the request and complete it within 30 days at the latest.
None of this closes your account; your account and your couple stay open.
If you can't get into the app
If you don't have your phone or can't sign in, write to iletisim@ikimizapp.com from your account's email address. We verify the request and complete it within 30 days at the latest.